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NameSilo

NameSilo

1
Bad – based on 2 reviews
Business
complaints 108
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TLB Rating & Accreditation

A

1300 E Missouri Ave Ste A-110
Phoenix, AZ 85014-2362

(888) 462-6950

www.namesilo.com

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NameSilo — Reviews, Complaints and Ratings

Trust Lobby® filed the complaint
August 25, 2023

We pride ourselves on providing the lowest everyday domain prices on the Internet. Whether you have a portfolio of 1 or 1,000,000 domains, we make registering and managing them a quick, clean, and easy process. We also provide hosting, website builder, SSL, premium DNS and email for a one-stop shop! Are you a domainer, small business owner, reseller or a web designer? Check out our Reseller and Affiliate programs. With our enhanced security options and Discount Program we can help you grow your business. For any questions or feedback, we’re here for you 24/7 with our world-class support team!


Incident date: August 25, 2023
Complaint #86
108 views
2 reviews
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Reviews

Robert Matthews
November 15, 2024
I was charged by this company a few months ago and have been going through my bank statements for the past year and noticed they charged me twice. Once for around 1k and another for 600. I contacted them to ask them to refund but they refused because they said the charge was legit. I have reiterated to them that I have not participated or authorized these transactions and they refuse to refund me. I have also asked them to provide me with information on what I supposedly bought from them but they refused to provide that also. They’re very shady and don’t have a phone number and do not seem like a legitimate business
Melanie W
August 12, 2024
I purchased a domain transfer through this company in 2023. Their website promised a free year would be ADDED after the expiration period of the domain. When the year was over, they tried to charge me to renew it. When I chatted with customer service, they told me that they had added a year. What they mean by expiration period is not what most customers think. You think you’re paying for 1 year or registration and then you get another year free. Think again! What they are DECEPTIVELY SAYING is that if your domain is set to expire tomorrow, then they are only adding a free year after tomorrow. There’s no free year. Very, very deceptive! And when you try to discuss this with customer service, you are treated as if it’s you that is the problem. Not that they are practicing very sly business techniques that MISLEAD customers. Please, please, never buy a thing from them!


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