CareSource — Reviews, Complaints and Ratings

CareSource is a nationally recognized, nonprofit managed care organization serving over 2 million members. Founded in 1989, CareSource administers one of the largest Medicaid managed care plans in the U.S. The organization offers a variety of health insurance plans, including Medicaid, Medicare and Health Insurance Marketplace products. As a mission-driven and member-centric organization, CareSource is transforming health care by providing innovative programs to members in a growing number of states, including Arkansas, Georgia, Indiana, Kentucky, Michigan, North Carolina, Ohio and West Virginia. CareSource is redefining expectations for the entire health care industry. By streamlining claims and prior authorization processes, CareSource reduces the burden on providers. CareSource is also reinventing traditional health care models with next-generation social determinants programs designed to improve health, foster well-being and enhance self-sufficiency. Supported by a growing workforce of almost 5,000 employees and an emphasis on diversity, equity and inclusion, members are central to every decision CareSource makes. The company’s goal is designing, implementing and optimizing innovative managed care programs that cultivate deeper partnerships, lower costs, increase access and improve outcomes for members, providers and the communities it serves. CareSource is leading health care in an innovative, new direction focused on operational excellence, enriching quality by enhancing the member experience through personalized service and expanded options for care. At the same time, CareSource consistently outperforms industry benchmarks in key operations performance metrics that measure efficiency and value. Strategic partnerships, joint ventures and acquisitions are extending CareSource’s model of care to more people in more places at a time when it has never been more needed. CareSource is pioneering change in behavioral health with innovative solutions for special and complex populations to ensure those most in need get the advocacy, assistance and support required to thrive. CareSource’s reach is expanding to serve the health care needs of America’s service members, veterans and their families. Drawing on decades of experience providing high-quality, cost-effective care, CareSource is now helping active-duty military personnel, veterans and their families navigate the complexities of the military health systems. The focus remains on improving quality through better coordination and navigation while reducing costs through optimized care delivery. CareSource is committed to improving the well-being of those who sacrifice so much to defend our nation. At the heart of everything CareSource does is the company’s mission, commonly referred to as the “heartbeat” of the organization. It is the essence of the company’s and the cornerstone of CareSource’s success.