I had a policy with Carshield for about 10 months. They took $99 a month out of my account. I attempted to make a claim and I couldn’t get any shop to work with them; not even the shop they recommended! I called to cancel the policy. They said they would not refund the money I paid out to them to have the policy for 10 months.

I filed a claim with Car Shield and their adjusters, either by their own resolve or at the company’s behest, are giving the worst service possible. The repair facility is recommending a replacement of a part versus repairing it. The latter would be the better option because the part can have a limited warranty on it. My warranty from Car Sheild covers repair hours. They saying that they are going to pay for 4 of the 10 hours that it would take to take the part apart and then start rebuilding. This would leave me with paying a balance on the work. The repair facility let me know that replacing the part with a rebuilt used part would cost less than the rebuild, but the work would still exceed the 4 hours that Car Shield is suggesting. According to the repair facility, Car Shield is calculating the repair hours inaccurately or purposefully under service their contract. Thank you for all that you can do in this matter.