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Marco’s Pizza

Marco’s Pizza

4
Excellent – based on 2 reviews
Business
complaints 142
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TLB Rating & Accreditation

A

5252 Monroe St
Toledo, OH 43623-3140

(419) 885-4844

www.marcos.com

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Marco’s Pizza — Reviews, Complaints and Ratings

Trust Lobby® filed the complaint
September 8, 2023

Founded in Oregon, Ohio, just outside of Toledo, we’ve been a Slice of the CommunityTM since 1978. We got here by doing things the right way, because when you love pizza this much, that’s the only way to do things. Our dedication to quality has made us one of the fastest-growing pizza brands in America, providing plenty of delicious moments and opportunities along the way.


Incident date: September 8, 2023
Complaint #1138
142 views
2 reviews
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Reviews

Kittin
October 17, 2023
I got a pizza from Marcos around 4:05 pm yesterday October 12 2023. 30-40 minutes after eating 1 slice I began getting cramps.. over the next 4 hours I was cramping, throwing up, back forth to the toilet several times. I returned the uneaten portion of the pizza., requested a refund. I was told I could get a credit that I must have a gluten allergy?? He totally disregarded the agony I was going through or any concern that another customer would maybe experience this , as well. I requested a refund again the manager “Jeremy” told me it may take 5-7 business days if I don’t receive my refund, come back request it again!? I would like a full refund
Rose H
September 8, 2023
She didn’t wash her hands and didn’t wear gloves. When I asked her about wearing gloves she ignored. Me. When she brought me my sub I asked about the gloves again. She said Marcos doesn’t have a policy that gloves HAVE to be worn. I kindly informed her that if she isn’t going to wear gloves she should at least wash her hands. She said the heat from the oven would kill the germs. She did offer to remake my sandwich. But, there’s no telling what she would’ve done to it, so I declined. There are some irate people in this world that would have had a real issue with it. But I’ve worked retail and I know yellow at a rep get you no where. You guys should either update your policy or re-teach your employees. Her ID I’d 1558. Just wanted to inform you of what was going on at this location. A teachable moment may be needed with her.


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